Shipping costs, payment and delivery

Shipping

Amount Shipping
Germany
default €2.49
from €35.00 €3.99
Express/priority €5.99
International EU €5.99
not EU €6.99

*International = Austria, Switzerland, France, USA, UK
Other countries on request.

Processing time: 1-2 business days
The time it takes us to prepare the item for dispatch varies from item to item.

Estimated shipping times: 1-3 business days (DE)
We will do our best to meet these estimated shipping times, but we cannot guarantee them.
- individual bags: large letter
- individual bags: Warenpost (express shipping 1 working day)
- Backpacks: DHL package

If you order by bank transfer, shipping will take place after confirmed receipt of payment. Depending on the credit institution, receipt of payment for a bank transfer can take 2-4 working days.

After shipping, we will send an automatic email with the shipping confirmation and the associated DHL shipment tracking link.

Note for possible returns:
As a buyer, you are responsible for the return shipping costs. Please contact us before returning and we will then immediately inform you of the appropriate return process.
Please contact us to discuss this in detail by telephone or email:

E: info@jomaso.de ( contact form )
T: 0152 27 808 307

Delivery takes place against payment in advance (via bank transfer , Paypal or Amazon Pay ) or one of the payment methods offered via Shopify Payments. The latter include in particular:

Credit cards: Visa, Mastercard, Maestro, American Express
Klarna: instant transfer, pay immediately, invoice*
Accelerated Checkouts: Google Pay, Apple Pay, Shop Pay
Others: eps transfer, Ideal, Bancontact
Further information about paying via Shopify Payments can be found at: https://help.shopify.com/de/manual/payments/shopify-payments

In the case of advance payment, the customer transfers the invoice amount, which was communicated to him by email or telephone, to the following account (account is NOT for Klarna payments!):

Jomaso online trading
Owner Manuela Rau
Bank: Deutsche Postbank AG
IBAN: DE63 1001 0010 0918 0401 07
BIC: PBNKDEFF
Purpose: Invoice number + customer name

Paypal account: paypal@jomaso.de (log in to www.paypal.com and follow the instructions for Paypal payment)

* Purchase on account via Klarna: In collaboration with Shopify and Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer our customers purchase on account as a payment option. When purchasing on account with Klarna, the customer always receives the goods first and always has a payment deadline of 14 days. Payment is made directly to Klarna AB (publ) ( www.klarna.de ). The customer receives all payment details directly from Klarna by email. Please note that purchasing on account is only available for consumers in Germany. The complete terms and conditions for purchasing on account for deliveries to Germany can be found here. If you have any further questions, Klarna customer service will be happy to help.